Returns & Exchanges

At POGO, we want you to love every piece you wear, which is why we offer a hassle-free 30-day return policy for all unworn apparel with original tags attached. Simply initiate your request through our online portal to receive a prepaid shipping label and a full refund to your original payment method.

1

Initiate Your Return

Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.

2

Pack Your Items

Place the unworn garments back in their original packaging, ensuring all designer tags and hygiene seals remain intact.

3

Print and Attach Label

Download and print the prepaid shipping label provided via email, then securely attach it to the outside of your package.

4

Drop Off and Track

Drop your package at any authorized carrier location; your refund will be processed within 5-7 business days of receipt at our warehouse.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing