Frequently Asked Questions

Everything you need to know about shopping with POGO fashion.

How do I determine my correct size?

Each product page features a detailed 'Size Guide' with specific measurements. Because we curate various styles, we recommend checking the guide for every item to ensure the perfect fit.

What is your return and exchange policy?

We offer a 30-day return window for all unworn items with original tags attached. You can initiate a return or exchange through our online portal for a full refund or store credit.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your new look sooner.

Do you ship internationally?

Yes, POGO ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options through Klarna and Affirm.

How should I care for my POGO garments?

To maintain the quality of your clothes, we recommend following the care label instructions inside each garment. Generally, washing in cold water and air drying is best for preserving fabric longevity.